Privacy Policy
Privacy Policy — CafeWala.in
Last Updated: January 2026
Cafe Wala (“Website”, “We”, “Our”, “Service”) is committed to protecting your personal information and your right to privacy.
By using our website, you agree to the terms described in this Privacy Policy.
📌 Information We Collect
We may collect the following information:
- Full Name
- Email Address
- WhatsApp / Phone Number
- Government ID Details (only when required for services like certificates, tickets, etc.)
- Address (if required for document processing)
- Payment details (through secure gateways — we never store card/UPI details)
📌 Why We Collect Information
We use your information to:
- Process online services requested by you
- Communicate regarding status updates
- Provide support through Email / WhatsApp
- Improve the platform experience
- Send important notifications or service reminders
We do not sell, rent, or trade your information to third parties.
📌 Data Storage & Security
Your information is stored securely and used only for service processing.
We use encrypted channels wherever possible.
However, since some data may be shared with external service platforms (IRCTC, government websites, etc.), their privacy rules may also apply.
📌 Cookies & Tracking
Our website may use cookies for:
- Analytics
- Improving user experience
- Login/session processing
Users may disable cookies in browser settings.
📌 Your Rights
You may request:
- Access to your stored data
- Correction of incorrect details
- Deletion request (where legally allowed)
To request this, contact us at:
📩 info@cafewala.in
📱 WhatsApp Support Available
📌 Changes to Policy
We may update this Privacy Policy in future. Continued use means acceptance of updated terms.
🔹Terms & Conditions
Terms & Conditions — CafeWala.in
Last Updated: January 2026
By accessing or using CafeWala.in, you agree to these Terms and Conditions.
📌 Use of Services
- You agree to provide accurate and complete information.
- You are responsible for verifying details before final submission.
- We provide assistance and digital support — final approval depends on respective government or partner platforms.
📌 Service Limitations
Cafewala.in is not a government website, but a digital service assistance platform.
We help with:
- Form filling
- Ticket booking
- Document guidance
- Online processes
Approval and timelines depend on authorities/platforms.
📌 User Responsibility
You agree that:
- Information provided is true and legally correct
- You will not misuse the platform
- You understand some services may require government verification
🔹 Data Consent Statement (For Forms)
By submitting your information on CafeWala.in, you agree that:
✔ The information is accurate
✔ You allow us to use it only for service processing
✔ You understand your data may be temporarily shared with authorized service platforms (IRCTC, Govt portals, etc.)
🔹 Cookie Notice (Optional)
Cafewala.in uses cookies to personalize experience and analyze website traffic.
By continuing to use the website, you agree to cookie use.